Privacy policy

1. What we collect

Your name and mobile number, your pup’s name and photo, and the walks recorded for your pup: start and finish times, route points, logged breaks and photos a walker adds.

2. How we use it

To build the walk report, to send it to you, and to show your history and trends. We do not sell your data and we do not use it for advertising.

3. Location data

Location is recorded only while a walk is running, from the device of the person walking your pup. When you share a walk you choose whether to hide where it started and ended. Hiding is the default and leaves off every recorded point within 200 m of home, of the first fix or of the last fix.

4. Sharing

A walk card or report link shows a glimpse of one walk to anyone who has it. Family members you invite get ongoing access. Phone numbers, private notes, exact home locations and health details are never on a public card.

5. Your rights

Under the Digital Personal Data Protection Act, 2023, you can ask us what we hold about you, ask us to correct it, ask us to delete it, and withdraw your consent. You can delete your account and your data at any time from Account, without asking us, deleting removes your pup’s profile and the walks recorded for them.

Withdrawing consent to location recording means walks can no longer be recorded, because there is no walk report without it.

6. How long we keep it

Walk reports stay for as long as your account exists, because the history is the product. When you delete your account, your pup’s profile and walks are deleted. A shared report link stops working within 30 days of being created, whether or not you delete anything.

We keep payment records for as long as Indian tax law requires us to, even after an account is deleted. Those records hold the amount and the date, not your pup’s walks.

7. Who else sees it

Supabase stores the data and Razorpay processes payments. Both are told only what they need. We do not sell your data, we do not use it for advertising, and we do not give it to data brokers.

8. Questions and complaints

Write to melroy@verfolia.com with any question about your data. We reply within 24 to 36 hours.

If you are not satisfied with the answer, our Grievance Officer is Melroy Joanes, reachable at melroy@verfolia.com. Complaints are acknowledged within 24 hours and resolved within 15 days, as required under the Information Technology Rules.

[LEGAL ENTITY NAME], [REGISTERED ADDRESS, CITY, STATE, PIN]. +91 98926 20677.